KOZINSKI, Chief Judge:
Defendants own and manage DMV.org, a for-profit website with a mission to save you "time, money and even a trip to the DMV!" DMV.org, Home Page, http://www.dmv.org (last visited Feb. 28, 2011). Consumers visit DMV.org for help renewing driver's licenses, buying car insurance, viewing driving records, beating traffic tickets, registering vehicles, even finding DUI/DWI attorneys. The more eyeballs DMV.org attracts, the more money defendants earn from selling sponsored links and collecting fees for referring site visitors to vendors of traffic school courses, driver's ed lessons and other driver-related services. This seems like a legitimate and useful business, except that some visitors mistakenly believe the site is run by their state's department of motor vehicles (DMV).
Plaintiffs TrafficSchool.com, Inc. and Drivers Ed Direct, LLC market and sell traffic school and driver's ed courses directly to consumers. They also compete with DMV.org for referral revenue. Plaintiffs claim that defendants violated federal and state unfair competition and false advertising laws by actively fostering the belief that DMV.org is an official state DMV website, or is affiliated or endorsed by a state DMV.
After a trial, the district court held that defendants violated section 43(a) of the Lanham Act, 15 U.S.C. § 1125(a), but rejected plaintiffs' claim under California's unfair competition statute, Cal. Bus. & Prof.Code § 17200. The court issued an injunction ordering DMV.org to present every site visitor with a splash screen bearing a disclaimer. Unhappily for plaintiffs, the court denied monetary relief and declined to award attorney's fees. Both sides appeal.
The district court found that plaintiffs "failed to prove ... that they have suffered an injury in fact and lost money or property as a result of Defendants' actions," and that they "provided no evidence
The district court, however, failed to analyze Article III standing, which "is required to establish a justiciable case or controversy within the jurisdiction of the federal courts." Gerlinger v. Amazon.com Inc., 526 F.3d 1253, 1256 (9th Cir.2008). We have held that the absence of standing under the antitrust laws "affects a plaintiff's ability to recover, but does not implicate the subject matter jurisdiction of the court," as the absence of Article III standing would. Id. This is equally true for false advertising claims, so the district court should have undertaken an independent analysis of Article III standing before determining standing under the Lanham Act. See Ford v. NYLCare Health Plans of Gulf Coast, Inc., 301 F.3d 329, 332 n. 1 (5th Cir.2002).
In a false advertising suit, a plaintiff establishes Article III injury if "some consumers who bought the defendant['s] product under [a] mistaken belief" fostered by the defendant "would have otherwise bought the plaintiff['s] product." Joint Stock Soc'y v. UDV N. Am., Inc., 266 F.3d 164, 177 (3d Cir.2001). The plaintiff can prove his injury using "actual market experience and probable market behavior." Adams v. Watson, 10 F.3d 915, 923 (1st Cir.1993). This makes sense, because proving a counterfactual is never easy, and is especially difficult when the injury consists of lost sales that are "predicated on the independent decisions of third parties; i.e., customers." Am. Soc'y of Travel Agents, Inc. v. Blumenthal, 566 F.2d 145, 157 (D.C.Cir.1977) (Bazelon, C.J., dissenting). A plaintiff who can't produce lost sales data may therefore establish an injury by creating a chain of inferences showing how defendant's false advertising could harm plaintiff's business.
Plaintiffs introduced ample evidence that they compete with defendants for referral revenue — sometimes partnering with the same third-party traffic school or driver's ed course providers. Sales gained by one are thus likely to come at the other's expense. Evidence of direct competition is strong proof that plaintiffs have a stake in the outcome of the suit, so
Defendants also argue that plaintiffs fail the Jack Russell test because the only injury the district court identified was to the public. We agree that plaintiffs have not proven an identifiable injury to themselves, but proof of such injury isn't the same as proof of "commercial injury," which is what Jack Russell requires. 407 F.3d at 1037 & n. 19. Defendants' confusion is understandable, however, because Jack Russell never explained how a plaintiff should go about proving commercial injury, id., nor did Barrus v. Sylvania, 55 F.3d 468, 470 (9th Cir.1995), the case Jack Russell cited in support of the commercial injury test.
The Lanham Act permits "any person" to sue if he "believes that he ... is likely to be damaged." 15 U.S.C. § 1125(a) (emphasis added). Because a likely injury is far less certain than an actual injury, plaintiffs need not prove the latter to establish the commercial injury necessary for Lanham Act standing. See Johnson & Johnson v. Carter-Wallace, Inc., 631 F.2d 186, 190 (2d Cir.1980); see also Harper House, Inc. v. Thomas Nelson, Inc., 889 F.2d 197, 210 (9th Cir.1989) (holding that "a competitor need not prove [past] injury when suing to enjoin conduct that violates section 43(a)," in part because the "competitor may suffer future injury").
We have generally presumed commercial injury when defendant and plaintiff are direct competitors and defendant's misrepresentation has a tendency to mislead consumers. In Waits v. Frito-Lay, Inc., 978 F.2d 1093 (9th Cir.1992), we held
Id. at 1109. Thus, when plaintiff competes directly with defendant, a misrepresentation will give rise to a presumed commercial injury that is sufficient to establish standing.
There are good reasons to presume that a competitor bringing a false advertising claim has suffered a commercial injury. Competitors "vie for the same dollars from the same consumer group," and a misleading ad can upset their relative competitive positions. Kournikova v. Gen. Media Commc'ns, Inc., 278 F.Supp.2d 1111, 1117 (C.D.Cal.2003). Moreover, the Lanham Act is at heart a consumer protection statute. U-Haul Int'l, Inc. v. Jartran, Inc., 681 F.2d 1159, 1162 (9th Cir.1982) ("U-Haul I"); see 5 J. Thomas McCarthy, McCarthy on Trademarks & Unfair Competition § 27:25 (4th ed. 2010) [hereinafter McCarthy]; see also Alex Kozinski, Trademarks Unplugged, 68 N.Y.U. L.Rev. 960, 964 (1993) ("The great evil the Lanham Act seeks to prevent is that of consumers being duped into buying a watch they later discover was made by someone other than Rolex." (footnote omitted)). Requiring proof that defendant's ads caused plaintiff to lose sales as a prerequisite to bringing suit would frustrate its ability to act as the fabled vicarious avenger of the consuming public. 5 McCarthy § 27:31; see Johnson & Johnson, 631 F.2d at 191. But see B. Sanfield, Inc. v. Finlay Fine Jewelry Corp., 258 F.3d 578, 580-81 (7th Cir.2001) (competitor "is not a public prosecutor" and must therefore "prove past or potential injury").
We need not decide today whether our presumption of commercial injury is conclusive or rebuttable because defendants didn't point to any evidence — such as an increase in plaintiffs' sales — that might tend to rebut the presumption. See B. Sanfield, Inc., 258 F.3d at 581 (finding no past or future injury in part because plaintiff's "sales rose during the months covered by its claims"). We therefore presume that plaintiffs suffered a commercial injury.
The court discussed several facets of the website that were likely to mislead consumers into thinking DMV.org was affiliated with a government agency. At the time plaintiffs filed their suit, anyone in California who googled "dmv" or "drivers ed" would see sponsored listings for "ca.dmv.org" or "california.dmv.org," respectively; clicking those listings would take the googler to DMV.org. While there's nothing inherently misleading about sponsored search results, they can mislead if they are named so as to give a false impression as to the likely sponsorship of the website to which they refer. See Toyota Motor Sales, U.S.A., Inc. v. Tabari, 610 F.3d 1171, 1177-78 (9th Cir.2010). Defendants' use of the "ca." and "california." prefixes obviously was designed to suggest an affiliation with the State of California. DMV.org's site design also mimicked an actual
Plaintiffs also introduced evidence of actual consumer confusion. They provided two declarations from individuals who confused DMV.org with an official DMV site and hundreds of emails sent by consumers who contacted DMV.org thinking it was their state's DMV. Some of these emails contained sensitive personal information that the typical consumer wouldn't share with a commercial website. Here's an example, with redactions:
Other emails were sent by law enforcement officials and state DMV employees who were similarly confused by DMV.org. For example, a Washington state trooper emailed DMV.org asking:
Plaintiffs also produced evidence that two California cities, a private law firm in Texas and a number of newspapers mistakenly linked their websites to DMV.org instead of a state DMV website.
In addition to this anecdotal evidence, the district court examined Internet surveys submitted by the parties. Plaintiffs' survey showed that a majority of California residents searching online for traffic schools believed that (1) DMV.org's website was actually the California DMV's and (2) a search engine listing for DMV.org was endorsed or sponsored by the California DMV. The court pointed out significant flaws in the survey — including plaintiffs' failure to use a control — but found it more credible than defendants' survey and gave it some weight. We share the district court's concerns with plaintiffs' survey, but can't find that the court erred by considering it along with the other evidence.
Plaintiffs introduced volumes of evidence showing that they compete with defendants and that DMV.org probably misleads consumers. Because we presume commercial injury in this case, plaintiffs have met both prongs of Jack Russell's test for Lanham Act standing.
Overbreadth. The district court reasoned that the splash screen was necessary to: (1) "remedy any confusion that consumers have already developed before visiting DMV.ORG for the first time," (2) "remedy the public interest concerns associated with [confused visitors'] transfer of sensitive information to Defendants," and (3) "prevent confusion among DMV.ORG's consumers." Defendants argue that the splash screen doesn't effectuate these stated goals. But their only evidence is a declaration from DMV.org's CEO stating that defendants tested several alternative disclaimers and found them to be more effective than the splash screen in preventing consumers from emailing DMV.org with sensitive personal information. To the extent we credit a self-serving declaration, see SEC v. Phan, 500 F.3d 895, 909-10 (9th Cir.2007), defendants' evidence doesn't prove that the splash screen is ineffective in this respect, and says nothing about whether the alternative disclaimers serve the other two interests identified by the district court. Defendants haven't carried their "heavy burden" of showing that their alternative disclaimers reduce DMV.org's likelihood of confusing consumers. Austl. Gold, Inc. v. Hatfield, 436 F.3d 1228, 1243 (10th Cir.2006) (citing Home Box Office, Inc. v. Showtime/The Movie Channel Inc., 832 F.2d 1311, 1316 (2d Cir. 1987)). The scope of an injunction is within the broad discretion of the district court, Interstellar Starship Servs., Ltd. v. Epix, Inc., 304 F.3d 936, 941 (9th Cir. 2002), and the district court here didn't abuse that discretion when it concluded that the splash screen was the optimal means of correcting defendants' false advertising.
First Amendment. Courts routinely grant permanent injunctions prohibiting deceptive advertising. See 1 Charles E. McKenney & George F. Long III, Federal Unfair Competition: Lanham Act § 43(a) § 10:5 (17th ed. 2010). Because false or misleading commercial statements aren't constitutionally protected, see Cent. Hudson Gas & Elec. Corp. v. Pub. Serv.
The permanent injunction here does raise such concerns because it erects a barrier to all content on the DMV.org website, not merely that which is deceptive. Some of the website's content is informational and thus fully protected, such as guides to applying for a driver's license, buying insurance and beating traffic tickets. See Mattel, Inc. v. MCA Records, Inc., 296 F.3d 894, 906 (9th Cir.2002). The informational content is commingled with truthful commercial speech, which is entitled to significant First Amendment protection. See Cent. Hudson, 447 U.S. at 564, 100 S.Ct. 2343. The district court was required to tailor the injunction so as to burden no more protected speech than necessary. Madsen v. Women's Health Ctr., Inc., 512 U.S. 753, 765, 114 S.Ct. 2516, 129 L.Ed.2d 593 (1994); Nissan Motor Co. v. Nissan Computer Corp., 378 F.3d 1002, 1016-17 (9th Cir.2004).
The district court does not appear to have considered that its injunction would permanently and unnecessarily burden access to DMV.org's First Amendment-protected content. The splash screen forces potential visitors to take an additional navigational step, deterring some consumers from entering the website altogether.
The district court premised its injunction on its findings that defendants' "search engine marketing" and "non-sponsored natural listings, including the DMV.ORG domain name," caused consumers to be confused even before they viewed DMV.org's content. The court also identified specific misleading statements on the website. The splash screen is justified to remedy the harm caused by such practices so long as they continue. But website content and advertising practices can and do change over time. Indeed, the court found that defendants had already "made some changes to DMV.ORG and how they marketed it."
The splash screen is also justified so long as it helps to remedy lingering confusion caused by defendants' past deception. But the splash screen will continue to burden DMV.org's protected content, even if all remaining harm has dissipated. At that point, the injunction will burden protected speech without justification, thus burdening more speech than necessary. See Madsen, 512 U.S. at 765, 114 S.Ct. 2516; Nissan Motor Co., 378 F.3d at 1016-17; see also E. & J. Gallo Winery v. Gallo Cattle Co., 967 F.2d 1280, 1298 (9th Cir. 1992) (permanent injunction can't burden future non-misleading business practices); U-Haul Int'l, Inc. v. Jartran, Inc., 793 F.2d 1034, 1042-43 (9th Cir.1986) ("U-Haul II")
On remand, the district court shall reconsider the duration of the splash screen in light of any intervening changes in the website's content and marketing practices, as well as the dissipation of the deception resulting from past practices. If the district court continues to require the splash screen, it shall explain the continuing justification for burdening the website's protected content and what conditions defendants must satisfy in order to remove the splash screen in the future. In the alternative, or in addition, the court may permanently enjoin defendants from engaging in deceptive marketing or placing misleading statements on DMV.org. See U-Haul II, 793 F.2d at 1043 (modifying injunction to prohibit only false or misleading advertising).
But neither the comparative advertising nor good will cases are relevant here, where plaintiffs claim that "defendant[s] advertised a different (and allegedly better) product than they delivered." Harper House, Inc., 889 F.2d at 209 n. 8. The Lanham Act allows an award of profits only to the extent the award "shall constitute compensation and not a penalty." 15 U.S.C. § 1117(a). But "when advertising does not directly compare defendant's and plaintiff's products," the injury to plaintiff "may be a small fraction of the defendant's sales, profits, or advertising expenses." Harper House, Inc., 889 F.2d at 209 n. 8. Plaintiffs didn't produce any proof of past injury or causation, so the district court had no way to determine with any degree of certainty what award would be compensatory. See ALPO Petfoods, Inc. v. Ralston Purina Co., 913 F.2d 958, 969 (D.C.Cir.1990) ("[T]he court must ensure that the record adequately supports all items of damages ... lest the award become speculative or violate [the Lanham Act's] prohibition against punishment."); see also 5 McCarthy § 27:42 (explaining that "some quantum of lost sales must be proven"). The district court didn't err in denying damages.
Section 35 of the Lanham Act permits an award of attorney's fees to a "prevailing
We review the denial of attorney's fees for abuse of discretion, see Polo Fashions, Inc. v. Dick Bruhn, Inc., 793 F.2d 1132, 1133 (9th Cir.1986), and must affirm unless the district court applied the wrong legal standard or its findings were illogical, implausible or without support in the record, see United States v. Hinkson, 585 F.3d 1247, 1262 (9th Cir.2009) (en banc).
No doubt, the court may take plaintiffs' failure to recover damages into account when exercising its discretion to award fees, but it must also consider that plaintiffs obtained a judgment and an injunction that ameliorate a serious public harm. In addition, the court must weigh the unlawfulness of defendants' conduct. It would be inequitable to force plaintiffs to bear the entire cost of enjoining defendants' willful deception when the injunction confers substantial benefits on the public. See Comm. for Idaho's High Desert, Inc. v. Yost, 92 F.3d 814, 818-19, 825 (9th Cir. 1996) (plaintiff was entitled to attorney's fees when district court awarded injunction but not damages); Audi AG v. D'Amato, 469 F.3d 534, 550-51 (6th Cir.2006) (same). Plaintiffs put an end to the confusion created by DMV.org and stopped consumers from mistakenly transferring sensitive personal information to a commercial website. This conferred significant benefits on third parties and also vindicated plaintiffs' right to a "market free of false advertising." Johnson & Johnson, 631 F.2d at 192. The district court abused its discretion by failing to consider these substantial benefits or defendants' bad acts in determining whether to award attorney's fees.
Defendants claim that they reacted by "explain[ing] away any confusion" and adding disclaimers to the bottom of each web page.
Nor can defendants prevail by claiming that their deception wasn't "egregious." We rejected a similar theory in Earthquake Sound, where we held that exceptionality doesn't require egregious conduct. 352 F.3d at 1217. The two cases defendants cite, Johnson & Johnson-Merck Consumer Pharm. Co. v. Smithkline Beecham Corp., 960 F.2d 294, 298-99 (2d Cir. 1992), and Johnson & Johnson-Merck Consumer Pharm. Co. v. Rhone-Poulenc Rorer Pharm., Inc., 19 F.3d 125, 131-32 (3d Cir.1994), suggested only that egregious conduct could be probative of willfulness, not that it's a prerequisite.
Merely registering a domain name isn't proof of unclean hands. See 5 McCarthy § 25:76; see also Brookfield Commc'ns, Inc. v. West Coast Entm't Corp., 174 F.3d 1036, 1052 (9th Cir.1999). Until a domain
Defendants argue that the district court's unclean hands finding can be sustained based on plaintiffs' bad intentions, pointing to an email from plaintiffs' cofounder that recommended taking an "[i]f you can't join 'em, shut 'em down approach" to DMV.org. But the doctrine is unclean hands, not impure thoughts. It's doubtful that bad intentions that are never put into effect could support a finding of unclean hands. See Perfumebay.com, Inc. v. eBay, Inc., 506 F.3d 1165, 1178 (9th Cir.2007) (holding that the record must "affirmatively demonstrate" consumer deception). And the email here actually undermines the rationale for finding unclean hands. Plaintiffs acquired information showing that defendants confused the public; using litigation to shut down a competitor who uses unfair trade practices is precisely what the Lanham Act seeks to encourage. See 5 McCarthy § 27:25.
Because the district court erred in finding that defendants' conduct wasn't exceptional and that plaintiffs had unclean hands, its denial of attorney's fees was an abuse of discretion. We remand for the district court to consider the award of attorney's fees anew in light of the considerations discussed above.
After plaintiffs presented their case at trial, defendants filed a Rule 52(c) motion arguing that the evidence was insufficient to hold liable any defendant other than Online Guru. The district court delayed ruling on the motion until the close of trial, when it held that all defendants were jointly and severally liable. In its ruling, the district court explained in great detail each defendant's role in creating, developing or disseminating DMV.org's misleading advertising. These findings aren't clearly erroneous, and we agree with the district court that they're sufficient to hold defendants liable as joint tortfeasors. See 4 McCarthy § 25:23.
Plaintiffs also appeal the district court's refusal to hold DMV.org in contempt for several technical violations of the injunction. We review this ruling for abuse of discretion. See Hallett v. Morgan, 296 F.3d 732, 749 (9th Cir.2002). The district court found that defendants "substantially complied" with the injunction and any deviations appeared to be based on "a good faith and reasonable interpretation of the [court's order]." (Alteration in original.) Plaintiffs argue that the district court erred when it credited defendants' explanation for the technical violations. But the district court applied the correct legal standard, see In re Dual-Deck Video Cassette Recorder Antitrust Litig., 10 F.3d 693, 695 (9th Cir.1993), so we cannot overturn its ruling unless its factual findings are illogical, implausible or without support in the record. See Hinkson, 585 F.3d at 1262. We cannot say that the district court's decision to accept defendants' explanations for what turned out to be technical breaches of the injunction come anywhere near satisfying the Hinkson standard for abuse.